Accessibility at The Mint Museum

We are committed to making the museum accessible for all visitors.

The Mint Museum does not discriminate on the basis of disability.  We will provide auxiliary aids and services, written materials in alternative formats, and reasonable modifications in policies and procedures to persons with disabilities upon request. To make a request or if you encounter any accessibility concerns, please contact us at ebony.house@mintmuseum.org or (704) 337-2017.

Jump To

Wheelchair Access

Getting Here and Around the Museum
  • Visitor drop-off and pickup is permitted at Mint Museum Randolph’s main entrance and near Mint Museum Uptown’s elevator access on Levine Avenue of the Arts.
  • Accessible parking spaces, including van spots, are available in the Mint Museum Uptown’s Levine Center for the Arts Parking Garage on Level P1 and P2. Four accessible parking spaces, including one van spot, are available at Mint Museum Randolph.
  • Doorways to outdoor areas are equipped with automatic openers.
  • Elevators are available to all floors.
Wheelchairs
Restrooms and Drinking Fountains
Programs

Additional Resources

General Amenities
  • Single user/all gender restrooms are located on Level M at Mint Museum Uptown and Level 2 of Mint Museum Randolph.
  • Social Narratives for Mint Museum Uptown and Mint Museum Randolph are available for families and visitors with developmental disabilities.
  • Wellness Rooms are available at both museum locations. At Uptown, the wellness room can be found on level 4 to the right of the elevators. At Mint Museum Randolph, the room is located to the right of the front desk, across from the gift shop. Both rooms are equipped with chairs, a trashcan, and a mini fridge.
  • Support persons receive complimentary admission to ticketed exhibitions when the person with the disability cannot otherwise attend alone
Sensory Friendly S.P.A.R.K. Explorer Packs
Services Available by Request
Service Animals
Audio Tours

Accessibility Statement

We are committed to providing all of our patrons with access to our goods and services, including those offered through our website www.mintmuseum.org and mobile application. As such, we strive to adhere to the Web Content Accessibility Guidelines (“WCAG”) 2.1 Levels A and AA, a set of guidelines developed by the World Wide Web Consortium and used to provide that digital content is accessible to everyone.

We are always learning and looking for ways to improve accessibility. Here are some steps we’ve taken to improve access to our website:

  • Text Equivalents: We provide alternative text detail for appropriate images and other non-text elements.
  • Full Keyboard Access: Our website is built so that it can be accessed using a keyboard.
  • Site Consistency: We are consistent in the way we build our website and mobile applications so that they function the same way every time you interact with them.
  • Site Structure: We use appropriate headings, lists, paragraphs, style sheets and other formatting features so that guests can easily use the website with assistive technology.
  • Links: Many links have title attributes which describe the link in greater detail, unless the text of the link already fully describes the target.
  • Contact us If you have any feedback or questions regarding our website, please e-mail us at clayton.sealey@mintuseum.org or call us at (704) 337-2000.